Privacy Policy
ServoTherm Plumbing & Heating is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and protect any information you provide when using our website or contacting us regarding our services.
1. Who We Are
ServoTherm Plumbing & Heating provides plumbing, heating, maintenance, repair, and emergency callout services across Derby and surrounding areas.
2. Information We Collect
We may collect the following information when you contact us or use our website:
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Name
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Phone number
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Email address
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Property address
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Details relating to your enquiry or service request
We only collect information necessary to provide our services and respond to enquiries.
3. How We Use Your Information
Your information may be used to:
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Respond to enquiries
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Arrange appointments or quotations
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Provide plumbing and heating services
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Communicate regarding ongoing work
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Improve our website and customer service
We do not sell, rent or share your personal information with third parties for marketing purposes.
4. Contact Forms
If you submit information through a contact form on our website, your details will only be used for responding to your enquiry or providing requested services.
5. Data Security
We take reasonable steps to protect your information from unauthorised access, misuse or disclosure.
However, no online transmission or electronic storage method can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies or similar technologies to improve website performance and user experience.
You can choose to disable cookies through your browser settings if preferred.
7. Third-Party Services
Our website may contain links to third-party websites or services such as:
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Google
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Social media platforms
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Review platforms
We are not responsible for the privacy practices or content of third-party websites.
8. Your Rights
Under UK data protection laws, you may request to:
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Access the personal information we hold about you
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Correct inaccurate information
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Request deletion of your personal data where appropriate
To make a request, please contact us using the details below.
9. Contact Information
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
ServoTherm Plumbing & Heating
📞 07988 366 555
📧 contact@servotherm.co.uk
📍 Derby, United Kingdom
10. Updates To This Policy
This Privacy Policy may be updated occasionally to reflect changes to our services or legal requirements.